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Shipping & Returns

Returns Policy

You may return new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). 
Opened and Downloaded items can not be returned.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes
the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.                                            

Purchases of on-line training courses may be cancelled 2 weeks prior to the start of the course for a full refund.  Cancellations received within 2 weeks of the course start date will not receive a refund.  In addition, on-line courses are subject to a minimum enrollment.  If the minimum enrollemnet is not met within 2 weeks of the course start date all registered members will receive a full refund.

Shipping Policy

Items will ship in 2-5 buisness days after payment has been received.